AI Intake for Healthcare Clinics
Answer calls 24/7, capture patient details, book appointments, and keep your intake records organized automatically.
- • 24/7 appointment capture
- • Intake questions based on your clinic rules
- • Booking + confirmations + reminders
- • CRM updates with notes and outcomes
Built for clinics that want fewer missed calls and smoother scheduling
Always Available
Reduce missed calls
What you get
A patient-friendly intake and booking flow that reduces missed calls, improves scheduling, and keeps your records organized.
24/7 appointment handling
Capture after-hours calls and help patients book without waiting.
Structured intake questions
Collect symptoms, preferences, and key details using your clinic rules.
Scheduling + reminders
Auto confirmations and reminders to reduce no-shows and back-and-forth.
CRM updates and routing
Patient records, notes, and outcomes are logged for quick staff action.
The AI intake flow, step by step
Every inbound call moves through a structured, intelligent workflow — from the first ring to a confirmed appointment in your calendar.
Patient Calls
Inbound call received
AI Answers
Instantly, 24/7
Emergency Check
Route urgent cases to staff
Service Identification
Imaging type, reason for visit
Referral Verification
Confirm referral details
Patient Info
Name, DOB, health card
Insurance Check
Coverage & billing details
Appointment Booking
Slot selected & confirmed
Availability Check
Real-time calendar query
Prep Instructions
Sent via SMS or email
Confirmation Sent
Appointment details to patient
Staff Notified
Summary routed to your team
Patient Calls
Inbound call received
AI Answers
Instantly, 24/7
Emergency Check
Route urgent cases to staff
Service Identification
Imaging type, reason for visit
Referral Verification
Confirm referral details
Patient Info
Name, DOB, health card
Insurance Check
Coverage & billing details
Appointment Booking
Slot selected & confirmed
Availability Check
Real-time calendar query
Prep Instructions
Sent via SMS or email
Confirmation Sent
Appointment details to patient
Staff Notified
Summary routed to your team
The entire flow is customized to your clinic's intake rules, referral requirements, and scheduling system.
From 8–12 missed calls a day to near-perfect capture
How a busy diagnostic imaging center in downtown Toronto stopped losing thousands of dollars a week — without adding headcount.
Client
Downtown Toronto Diagnostic Imaging Center
The Challenge
- ×8–12 appointments lost daily to voicemail
- ×$4,000–8,000/week in unrecovered revenue
- ×Staff overwhelmed during peak hours
- ×No coverage after hours or on weekends
The Solution
- →Synosys AI Intake System deployed on main line
- →Referral verification + patient info collection
- →Real-time availability check and booking
- →Auto prep instructions + staff notifications
"We were losing patients every day and didn't even realize the full cost. Within two weeks of going live the team stopped worrying about the phones."— Clinic Operations Manager
98%
Call Capture Rate
Up from ~60% with staff-only handling
$12–16K
Revenue Recovered / Month
Previously lost to missed calls
+18%
More Bookings
Month-over-month after go-live
8–12
Appointments Saved / Day
That were going to voicemail
See What You're Missing
Use the calendar below to book your free AI Intake Audit. We'll walk through your current process, identify where inquiries are being lost, and show how an AI system can fix it.
No commitment required. 20-minute call.